China Post Tracking
- 1.
About China Post
China Post is an official postal service and parcel delivery organization, supervised by the State Post Bureau of the People's Republic of China. It is one of the top postal carrier services in the world, offering a wide range of domestic and international services, from mailing solutions to postal express mail delivery, newspaper distribution, logistics & EMS, banking, insurance, securities, and more.
China Post is headquartered in Beijing, with around 54,890 postal offices all over China (2023) and it cooperated with local postal services - members of UPU (Universal Postal Union) - to complete the delivery of mail and packages internationally. Over the past few years, China Post has gained insane popularity for shipping products abroad from e-commerce platforms such as AliExpress, eBay, FastTech, and GearBest.
Services offered by China Post for various sectors include:
- Postal service: Domestic and international mail delivery, express mail delivery, registered mail, unregistered mail, and special mail delivery.
- Courier service: Parcel express delivery, documents delivery, etc.
- Financial service: Banking, insurance, money transfer, remittance service.
- eCommerce service: ePacket service for shipping small packages.
China Post parcel delivery is divided into different types according to the transportation systems:
- Air Parcel (Through Air)
- Surface Air Lift Parcel (SAL) (Through Air, Land, or Sea)
- Surface Parcel (Through Ship, Automobile, or Railway)
The Air Parcel is the most commonly used among these due to its fast speed, safety and convenience. However, for super-fast delivery, Express Mail Service (EMS) is a better option than China Post Mail, but it is more expensive.
China Post Domestic Services include:
- Domestic Express Mail Service (EMS)
- Government Affairs Express
- Commercial Express
- Express Parcel Delivery
- Fresh Product Delivery
- e-Packet Destined for Hongkong
- Services destined for Hong Kong, Macao, and Taiwan are Express Mail Service, e-EMS, parcel, and Small Packets.
China Post International Services include:
- International Express Mail Service (EMS)
- China Express
- e-Packet
- e-Courier
- e-Courier Packet
- Registered Packet
- Tracked Packet
- Untracked Packet
- International Parcel
- International e-EMS
China Post Tracking
China Post tracking is a convenient modern technological feature offered by China Post that allows customers to track the real-time status of their package. No matter in which part of the world the customer resides, they can see the overall journey of their package in detail. All they need is the tracking number of their package and a website that supports China Post tracking.
China Post is a carrier supported by ParcelPanel. That means you can use ParcelPanel to track China Post mail and packages.
The standard tracking number format of China Post consists of 13 alphanumeric characters, which start and end with a pair of letters with numerical characters in between. However, depending on the type of service, the tracking ID format has variations.
The following are some of the best China Post tracking services, along with their tracking number format and shipping time details.
China Post EMS Tracking
China Express Mail Service (EMS) is a highly reliable and fast shipment delivery service offered by China Postal Express & Logistics and other international postal operators.
Any type of urgent delivery, such as documents, materials, and all sorts of merchandise, can be made within the country and worldwide in a short period of time. Customers can follow the progress of their package shipment through China Post's EMS tracking system. It's worth mentioning that ParcelPanel also provides EMS tracking.
China Post EMS Tracking Number Format:
The China Post EMS tracking system provides a 13-character tracking number or shipment ID. The unique EMS tracking number starts with a pair of capital letters (the initial letter is "E") followed by a 9-digit number, and ends with two capital letters, "CN" or "CS". For example, EY123456789CN.
Here, E represents Express Mail and CN represents China's Alpha-2 code. There are other tracking number formats that start with different letters, such as CT123456789CN, AS123456789CS, etc.
Shipping time:
Usually, it takes 3–7 days to deliver an EMS package. However, depending on the geographical location, the duration may vary, such as:
- Asia: Around 2 ~ 5 business days
- Australia: Around 4 business days
- America and Europe: Around 5 ~ 15 business days
China Post ePacket Tracking
The China Post ePacket service, also known as EUB (Eyoubao, E邮宝 in Chinese), is an E-commerce express service offered by China Postal Express & Logistics Co. Ltd. This service has made shipping easier and faster for E-commerce merchants in China mainland, HongKong, Macau. The ePacket is among the most popular shipping methods on AliExpress, Amazon, eBay, DHgate, and other online marketplaces.
The ePacket service is only for delivering small and lightweight packages. Except for the UK (5kg) Israel (5kg), and Russia (3kg), the standard weight for ePacket is limited to 2 kg.
Also, the longest dimension of the package should be between 14 cm and 60 cm, while the length, width, and height combined should not exceed 90cm.
As of right now, ePacket can be delivered to 39 nations and regions:
| Region | Countries |
|---|---|
| Europe | Ireland, Austria, Belgium, Poland, Denmark, Germany, Russia, France, Finland, Holland, Luxembourg, Norway, Portugal, Sweden, Switzerland, Turkey, Ukraine, Spain, Greece, Hungary, Italy, UK |
| Oceania | Australia, New Zealand |
| America | Brazil, Canada, USA (all territories), Mexico |
| Asia | Kazakhstan, Korea, Malaysia, Japan, Thailand, Singapore, Indonesia, Vietnam, Hong Kong (China) |
| Middle East | Saudi Arabia, Israel |
With ParcelPanel, China Post ePacket tracking is simplified. You can track up to 30 ePacket shipments each time, and you don't have to go through the error-prone jigsaw puzzle verification on the EMS official website again and again.
China Post ePacket/EUB Tracking Number Format:
For tracking ePacket shipping, you will need a 13-character alphanumeric tracking number. The number begins with a pair of capital letters, the first of which is "L", followed by 9-digit numbers, and ends with China's ISO code "CN". For example, LK123456789CN.
ePacket shipping time:
Due to the numerous variables that can affect delivery time, such as holidays, adverse weather conditions, or any other unforeseen circumstances, the maximum ePacket shipping time is 2 months. However, here is the average delivery time:
- Russia, Saudi Arabia, and Ukraine: Within 7-15 working days
- USA: Within 7-15 days
- Mexico: Within 20 working days
- Other countries: Within 7-10 working days
Note: If the delivery takes longer than 2 months, contact China Post at your earliest convenience.
China Post Ordinary Small Packet Plus Tracker
China Post ordinary small packet plus service is for international non-registered packages. Most retailers from well-known e-commerce platforms like AliExpress, Wish, or eBay use this logistics service and ship through both offline and online channels.
Packages under 2 kg are shipped to 233 countries and regions worldwide for a significantly lower cost compared to other trackable services. Although the packages are untrackable, you can track them until they reach key processing centers outside of China.
The probability of losing packages in developed countries like the USA, UK, Australia, Canada, and Germany is low. However, posting comes with the risk of losing or missing parcels for less developed countries. So, avoiding using unregistered mail services in such countries is recommended, as you won't be compensated if the package is lost.
China Post Ordinary Packet Tracking Number Format:
The China Post Ordinary Small Packet Plus tracking number consists of 11 numbers. As the package falls under the untrackable category, only 1 or 2 pieces of key tracking information outside of China will be provided. Even so, by using ParcelPanel, you can access the tracking information.
Tracking number format example: 04019225883, 04020767423
Shipping time:
- Normal circumstances: 16 ~ 35 days
- Exceptions: 35 ~ 60 days (in case of holidays, policy changes, or remote areas)
Note: If the packet is not delivered within the estimated time, contact the seller to identify and solve the issue.
China Post Registered Air Mail Tracker
China Post registered air mail service, based on the UPU (Universal Postal Union) network, is launched by China Post for small packages weighing less than 2 kg. This is the most affordable express service available for lightweight items, and it supports shipping to 241 countries and regions worldwide.
International customers prefer this registered air mail service for shipping products such as clothes, shoes, accessories, or electronic gadgets from eBay, AliExpress, Amazon, etc.
Although the cost of the registered airmail requires an extra mail registration fee, the end-to-end online tracking makes it a more secure shipping option. Besides, if any loss is confirmed, China Post pays back around three times the shipping fee after evaluating the value of the package.
China Post Registered Air Mail Tracking Number Format:
The tracking number of the registered airmail is composed of 13 characters. The number has two letters at the beginning, where the first letter is "R", followed by a 9-digit number, and ending with China's ISO code "CN", for example, RY988272646CN.
Shipping time:
- Asian countries: approximately 7-15 days
- American and European countries: approximately 7-15 days
- Other countries or regions: approximately 7-30 days
China Post Air Parcel Tracking
The China Post Air Parcel service is an affordable option for shipping large packages weighing more than 2 kg but less than 20 ~ 30 kg. This service is relatively slower than the EMS but faster than surface mail.
It has great advantages because the volume weight won't be taken into account, as well as remote area and fuel surcharges. For merchants who want to enhance competitiveness, it's better to choose China Post Air Parcel over EMS, DHL, UPS, FedEx, or TNT.
China Post Air Parcel Tracking Number Format:
The air parcel tracking number for large packages has 13 alphanumeric characters. The number begins with the pair of letters "CP", followed by a unique 9-digit number, and ends with the letters "CN".
For example, CP123456789CN
Shipping time:
- Bordering countries: 4-10 days
- Most American and European countries: 7-20 days
- African and other countries or regions: 7-30 days
How to Track a China Post Package?
Tracking China Post packages is easy; all you need is the tracking ID. The tracking ID is issued to the sender or seller once they register the package with China Post. Customers receive the tracking ID through the confirmation email, text message, receipt, or on the seller's website.
You can track your China Post package from the China Post official website and also through other websites, such as ParcelPanel.
ParcelPanel is an all-in-one tracking solution for over 1,000 carriers worldwide, and China Post is one of its carriers. Besides, for Shopify stores, ParcelPanel can automatically generate a branded tracking page, from which customers can get answers to all their queries regarding delivery and track their orders.
Here is a detailed step-by-step guide on how to track a China Post package so that you can understand the procedure in the easiest way possible.
➢ Track China Post packages using China Post official website
Step 1: Go to the China Postal Express & Logistics website
First, go to the China Postal Express & Logistics website. Here, you will see the marked box where you have to enter your tracking ID.
Step 2: Solve the puzzle
The moment you enter the ID and press Enter or click the search icon in the box, a puzzle box will appear. Click and hold the marked area, then drag in the indicated direction until the two puzzle pieces overlap.
Step 3: See the result
Once the puzzle is solved, the following page will appear, where you can see the status of your package in greater detail, including the date and time.
➢ Track China Post packages using ParcelPanel official website
Step 1: Go to the ParcelPanel website
First, go to the ParcelPanel website. Here, at the menu bar, you will see the option named "Carriers". Click on this option for the next step.
Step 2: Carriers page
On the "Carriers" page, you will find a list of carriers. Scroll down to find China Post, ePacket, or EMS.
Step 3: Input the tracking number
Once you click the carrier option "China Post", you will be directed to the following page. Enter your tracking ID in the box and hit the "Track" button. 
Step 4: Get the result
Finally, the following dashboard will appear, where you can see the current status of your package. However, if you want detailed information, click on the small arrow on the right end of the status bar.
Note: The China Post tracking number used here is an example provided by the ParcelPanel website. The tracking information can also be translated into different languages.
➢ Track China Post packages using ParcelPanel order tracking app
ParcelPanel order tracking app is a handy tool for Shopify and WooCommerce merchants. This app automatically generates a tracking page for their customers to query order statuses whenever they want. ParcelPanel pulls the tracking numbers from Shopify and Woocommerce stores and makes them visible in the ParcelPanel dashboard. This makes it easier and more convenient for merchants to access post-sales queries from the backend, such as tracking information, shipment status, and so on.
As China Post is among the 1,090+ logistics carriers supported by ParcelPanel, simply open the ParcelPanel order tracking app, and go to "Orders" to check the shipment statuses.
Once you've installed ParcelPanel, a tracking page that fits your branding will be automatically generated. You can put the URL in the navigation menu of your online store so that your customers can access it conveniently. Furthermore, by setting up shipping notifications, ParcelPanel can send emails to your customers on your behalf so you can keep customers informed of the shipment status and enhance the post-purchase experience.
China Post Tracking Number
How to find your China Post tracking number?
The first thing you need to track your package is the China Post tracking number. Once your package is dispatched from the store and registered at China Post, a unique 13-character tracking number or shipping ID is assigned.
Usually, the tracking number is mentioned on the receipt. You will also get a confirmation email or text containing the tracking number from the seller or China Post.
The China Post tracking number format consists of 13 characters that start with the letters "R", "U", "L", or "E" depending on the package and shipping category, are followed by 9 digits, and end with "CN".
China Post tracking number example
Registered mail tracking number
- Small parcel: RS984673965CN
- Large parcel: CP017936489CN
ePacket tracking number
- LK279456045CN
EMS tracking number
- EZ950498321CN
China Post Tracking Status
Here is a list of possible statuses you might see while tracking your package, along with what they mean.
China Post Package Status | Meaning |
|---|---|
| Package Received | The package has arrived at a China Post office. |
| Departed from Local Sorting Center | The package has left the local center after being processed. |
| Departed from Regional Sorting Center | The package has left the regional center after being sorted. |
| Dispatched from Office of Exchange | The package is on its way to the nearest post office. |
| Arrival at Destination | The package has reached the destination country. |
| Item Presented to Customs/Item in customs process | Customs is examining the package. |
| Item Returned from Customs/Released from Customs | The package got clearance from customs. |
| No recipient/ Consignee not located | Recipient was not available at the specified address. |
| International arrival | The package arrived at the sorting center. |
| Address is incomplete | Unsuccessful delivery due to the incorrect recipient address. |
| Returned to overseas | Unsuccessful delivery due to a shipping issue. |
| Being forwarded | The package is being forwarded to a different address |
| Delivery attempt unsuccessful | Delivery failed due to certain issues |
| Item held at point of delivery | Delivery is pending for unexpected reasons. |
| Unable to notify the recipient via SMS | Delivery is canceled due to a failure to contact the recipient. |
| Item delivered Signed | Package is delivered successfully with the customer's signature. |
| Return to sender | The package is sent back to the sender due to certain issues. |
| Assigned to Operator | The package is accepted by the carrier. |
| Arrival at Delivery Office | The package has arrived at the delivery office. |
| Available to collect/ for pickup/Awaiting Collection | You can collect the package from the nearest pickup point. |
| Scheduled for delivery | The delivery date has been set. |
| Out for delivery/Delivery in progress | The package is on its way to be delivered. |
| Delivered | The package has been successfully delivered to the customer. |
China Post Delivery FAQ
Who delivers China Post in the USA?
Packages delivered through China Post to the USA are handled by the USA's local postal service, the United States Postal Service (USPS). China Post and USPS have an agreement between them, according to which international shipping from China to the USA can be conducted effortlessly.
USPS handles all the procedures, from security screening and customs clearance to successfully delivering packages within the US.
How does China Post deliver to the USA?
China Post uses both air and surface transportation systems to deliver to the USA. Here's how China Post delivers to the USA:
- First, the seller ships the package by going to China Post offices.
- The package is then sent to the International Service Center for security screening and customs clearance.
- After the package receives clearance from customs, it is transported by air or ship.
- When the package reaches the USA airport or seaport, it undergoes customs clearance.
- Customs then transfers the package to the United States Postal Service (USPS) for delivery to the designated recipient.
How long does it take for China Post to deliver?
The China Post delivery time depends on various factors, such as the package type, country or region, and other external factors like holidays, bad weather, etc.
Usually, it takes 10 to 30 days from dispatching the order to clear customs in both countries, reach the local post office of the destination country, and ultimately get delivered to the recipient for air parcels. However, the delivery time can be around 30–60 days and 60–120 days for surface airlift and surface parcels, respectively.
Here is the China Post shipping time for different countries:
Country | Registered Mail | EMS | ePacket/EUB | Ordinary Mail (Untraceable) |
|---|---|---|---|---|
| UK | 7-40 days | 7-20 days | 10-35 days | 40-90 days |
| USA | 10-60 days | 7-20 days | 10-40 days | 40-90 days |
| Canada | 10-60 days | 7-20 days | 15-40 days | 40-90 days |
| Australia | 10-60 days | 7-15 days | 10-25 days | 40-90 days |
| Russia | 7-40 days | 7-15 days | 7-30 days | 40-90 days |
| France | 7-50 days | 7-20 days | 15-40 days | 40-90 days |
| Italy | 10-30 days | 7-20 days | 15-40 days | 40-90 days |
| Singapore | 7-15 days | 7-15 days | 7-20 days | 30-60 days |
| Indonesia | 10-25 days | 7-15 days | 10-25 days | 30-60 days |
| Malaysia | 12-30 days | 7-15 days | 10-25 days | 30-60 days |
| Philippines | 10-20 days | 7-15 days | 10-25 days | 30-60 days |
| Thailand | 5-15 days | 7-15 days | 7-20 days | 30-60 days |
| Vietnam | 10-25 days | 7-15 days | 7-20 days | 30-60 days |
| Japan | 5-20 days | 7-15 days | 10-25 days | 30-60 days |
| India | 10-50 days | 7-15 days | 10-25 days | 30-60 days |
| Pakistan | 12-50 days | 7-15 days | 7-20 days | 30-60 days |
| UAE | 10-30 days | 7-20 days | 7-20 days | 40-90 days |
| Saudi Arabia | 15-50 days | 7-20 days | 10-40 days | 40-90 days |
| Turkey | 10-35 days | 7-20 days | 7-20 days | 40-90 days |
| Brazil | 7-50 days | 7-20 days | 15-45 days | 40-90 days |
| New Zealand | 7-15 days | 7-15 days | 10-25 days | 30-60 days |
| South Africa | 40-90 days | 7-20 days | 15-45 days | 40-90 days |
China Post Tracking Customer Service
For any queries related to tracking your package or any other information, you can contact China Post customer service.
- Mailing Address
No. A3 Jinrong Street,
Xicheng District,
Beijing, China
Zip code: 100808
- EMS Customer Service Number
Package tracking: +86 10 11183 (press 8 to communicate in English
- Email Address
- Working Hours
8:00 am to 5:00 pm, GMT+8 (Monday to Friday)
08:00 am to 8:00 pm GMT+8 for hotline
- Working Days
Monday to Friday
Here is the list of major Chinese holidays when you can expect to have about 1 ~ 7 days off:
- Chinese New Year (Traditional Holiday)
- Qingming Festival (Traditional Holiday)
- May Day (or Labor Day)
- Dragon Boat Festival (Traditional Holiday)
- Mid-Autumn Festival (Traditional Holiday)
- National Day
Note: China follows the lunar calendar when it comes to traditional holidays, so the dates change every year.
